My neighbour has been saving up and finally has enough to get him and his 7 year old son season tickets, the club took all the details on the phone and said there were no problems.
When he went to the stadium to pay he was told his kid is 30 points short, this is because his kid was originally too young to have a member card so all the points were put on his Dad's card.
If the points on the Dad's card were re-allocated to the son's they would both have more than enough to get season tickets, however the ticket office are standing firm and refusing to allow him to get two season tickets. His son is quite upset and the dad was quite angry (although he's calmed down now)
Do STAR have any suggestions?