Season ticket info

DelBoyRodders
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Re: Season ticket info

by DelBoyRodders » 26 Jul 2017 13:51

ForzaRoyals Just emailed the club, they responded in 5 minutes with the following -

We are still in the process of posting them out. We kindly ask that supporters bare with us until the 4th August. If you still have not received the season ticket by then, please contact us via email or telephone (01189681313).

In regards to discount, the letter you will receive with the season ticket will document what type of vouchers/discount you will receive for the 17/18 season.

If you have any more queries then please do not hesitate to contact us.


Thanks for the information. This is the sort of thing they need to post on their website - with perhaps a bit more detail as to why there is a delay.
The 4th of August is not really acceptable though considering they took money from existing season holders back in March and have had all off-season to process and send new cards out.
I'm going to the Gillingham game on the 8th and was told when I booked it that it would be loaded onto my new season ticket card.
For what it's worth I don't know of anybody who has received their new ST cards yet - hence they are NOT still in the process of sending them out - they haven't actually started to send them out yet.

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bobby1413
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Re: Season ticket info

by bobby1413 » 26 Jul 2017 14:01

DelBoyRodders The 4th of August is not really acceptable though considering they took money from existing season holders back in March and have had all off-season to process and send new cards out.
I'm going to the Gillingham game on the 8th and was told when I booked it that it would be loaded onto my new season ticket card.
For what it's worth I don't know of anybody who has received their new ST cards yet - hence they are NOT still in the process of sending them out - they haven't actually started to send them out.



Well renewing in March was all part of the "early bird" scheme.

The season ticket payment is not a payment for a bit of plastic, it's payment to be able to access the ground for the 23 games we will be playing in the coming season.

I'm sure you don't know all 13000 Season Ticket Holders (assuming that's how many we have).

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Re: Season ticket info

by LWJ » 26 Jul 2017 16:34

DelBoyRodders
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DelBoyRodders So you happy to be lied to after the club has taken £350 of your money four months ago and now can't gaurantee your new season ticket will arrive before first game of the season?

We aren't being lied to by the club, why are you overreacting?


Well for starters the club have been telling fans season tickets started being posted out last Wednesday. That is incorrect - nobody has had their's sent out yet. And still no definate word when they will be.

Are the club sending them out themselves then? Oh wait, they aren't. They would have been passing on the information from the company processing them.......

What's to say some people haven't received their ST's, just because they haven't boasted about it on social media? I suggest you have patience and control your unnecessary overreactions to a minimum. It is still OVER 2 weeks til our first home game.

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Re: Season ticket info

by The Cube » 26 Jul 2017 18:57

the club We are still in the process of posting them out. We kindly ask that supporters bare with us until the 4th August.

Let's see if I have this right - I and all other season ticket holders are asked to remain naked for 9 days (or until our card arrives if earlier). The club will show solidarity by doing the same. This is novel, but I'm not sure it will work.

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tmesis
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Re: Season ticket info

by tmesis » 26 Jul 2017 21:40

I can't see why they didn't just send them to people who said they needed one.

Or they could just allow both old and new cards to work. Any half-decent system would be able to limit a customer to one entry, even if they have two cards.

Of course, that depends on them being smart enough to register payments and entries by customer, rather than to the card. I seem to recall issues last year pointing to them doing it the wrong way round though, so games were loaded against cards, not the customers whose cards they were.


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Re: Season ticket info

by M Brook » 27 Jul 2017 08:41


DelBoyRodders
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Re: Season ticket info

by DelBoyRodders » 27 Jul 2017 08:49



Thank you for the link.
It looks like my messages to them yesterday had the desired effect.

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WAZZOCK
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Re: Season ticket info

by WAZZOCK » 27 Jul 2017 08:52

Get over yourself Delboy, it's not all about you.

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John Smith
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Re: Season ticket info

by John Smith » 27 Jul 2017 09:14

DelBoy, what are you like in a real crisis situation, rather than whether you receive your football tickets a few days late?


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Re: Season ticket info

by Barney » 27 Jul 2017 10:28

Arrived this morning. Result.

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Re: Season ticket info

by DelBoyRodders » 27 Jul 2017 10:38

And I'm delighted to report that mine arrived as well this morning.

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bobby1413
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Re: Season ticket info

by bobby1413 » 27 Jul 2017 19:01

So did mine, thank you DelBoy for sorting this whole Season Ticket mess out. The club should be ashamed.

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bobby1413
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Re: Season ticket info

by bobby1413 » 27 Jul 2017 19:01

Cool that it's a payment card as I had hoped. I plan to top mine up with about £100. That should see me through the Fulham game hopefully


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Re: Season ticket info

by Hound » 27 Jul 2017 19:13

Yep arrived. Payment card is a good idea

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Re: Season ticket info

by Lower West » 27 Jul 2017 19:42

Got mine.

Where's the E Cash link on the bar though...........

Nice idea to offer rewards.

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WAZZOCK
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Re: Season ticket info

by WAZZOCK » 27 Jul 2017 20:45

I think there must have been a breakdown somewhere as it says 'coming soon'. Great idea though, and the loyalty scheme looks good too.

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Re: Season ticket info

by harry » 27 Jul 2017 20:48

Ours arrived today

Says hand delivered by DelBoyRodders on the envelopes

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Re: Season ticket info

by Nameless » 27 Jul 2017 21:22

I hear Delboy has got a striker lined up for the club.
Worth 200 points apparantly.
Arriving in September, which is unacceptable....

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bobby1413
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Re: Season ticket info

by bobby1413 » 28 Jul 2017 07:07

WAZZOCK I think there must have been a breakdown somewhere as it says 'coming soon'. Great idea though, and the loyalty scheme looks good too.


I think the website says that the payment scheme will be put in place after the season starts

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Re: Season ticket info

by 3points » 09 Jan 2018 08:06

https://www.greaterbirminghamchambers.c ... he-ticket/

IS our system still not working as a Payment Card? Never tried to use it and don't seem have received any information about it since the start of the season

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