Reading FC Direct update - membership

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CountryRoyal
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Reading FC Direct update - membership

by CountryRoyal » 05 Sep 2018 00:24

Have they updated this? They've completely fcuked it. I click membership and is telling me to buy it for £3-5, I then go onto "ticketing loyalty points" and it has wiped pretty much everything. Anyone else experiencing this?

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LWJ
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Re: Reading FC Direct update - membership

by LWJ » 05 Sep 2018 11:17

Yep, lost a few thousand points.

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Hendo
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Re: Reading FC Direct update - membership

by Hendo » 05 Sep 2018 11:28

Yep, it seems to have wiped all of the points from 2011 (when the points system came into the club).

Just checked the new RFCSupport twitter page and they have confirmed there is a technical error since switching the website to the new platform and all points will be restored shortly.

Elm Park Kid
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Re: Reading FC Direct update - membership

by Elm Park Kid » 08 Sep 2018 20:23

Hendo wrote:Yep, it seems to have wiped all of the points from 2011 (when the points system came into the club).

Just checked the new RFCSupport twitter page and they have confirmed there is a technical error since switching the website to the new platform and all points will be restored shortly.


The points system start quite a bit before 2011 right?

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John Smith
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Re: Reading FC Direct update - membership

by John Smith » 25 Sep 2018 09:53

Is the online shop down for anyone else? The main page loads but can't seem to view product detail pages or add items to basket...


Forbury Lion
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Re: Reading FC Direct update - membership

by Forbury Lion » 27 Sep 2018 08:48

Elm Park Kid wrote:
Hendo wrote:Yep, it seems to have wiped all of the points from 2011 (when the points system came into the club).

Just checked the new RFCSupport twitter page and they have confirmed there is a technical error since switching the website to the new platform and all points will be restored shortly.


The points system start quite a bit before 2011 right?
They did change system once before, possibly in 2011 - I recall having an opening balance on my account carried over from the old system.

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