Points

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LWJ
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Points

by LWJ » 21 Nov 2019 10:55

When are these added to our accounts?

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STAR Liaison
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Re: Points

by STAR Liaison » 21 Nov 2019 12:07

LWJ When are these added to our accounts?


Not immediately / automatically.

Tend to be done in batches on a monthly basis I believe. If you've waited more than six weeks contact membership@star-reading.org .

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Re: Points

by LWJ » 21 Nov 2019 15:34

STAR Liaison
LWJ When are these added to our accounts?


Not immediately / automatically.

Tend to be done in batches on a monthly basis I believe. If you've waited more than six weeks contact membership@star-reading.org .


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Re: Points

by WoodleyRoyal » 22 Nov 2019 08:27

LWJ
STAR Liaison
LWJ When are these added to our accounts?


Not immediately / automatically.

Tend to be done in batches on a monthly basis I believe. If you've waited more than six weeks contact membership@star-reading.org .



it's onlinemembership@star-reading.org

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Re: Points

by STAR Liaison » 22 Nov 2019 21:48

WoodleyRoyal
LWJ
STAR Liaison
Not immediately / automatically.

Tend to be done in batches on a monthly basis I believe. If you've waited more than six weeks contact membership@star-reading.org .



it's onlinemembership@star-reading.org


Cheers!


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Lower West
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Re: Points

by Lower West » 28 Nov 2019 21:08

Renewed mine on 12th July. No sign of points...

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Re: Points

by STAR Liaison » 29 Nov 2019 10:26

Lower West Renewed mine on 12th July. No sign of points...


Oh dear. Sorry. I will check my account to see if I have the 2019-20 points to see if this is general.

I’ll look into it and report back next week.

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Re: Points

by STAR Liaison » 02 Dec 2019 12:28

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Lower West Renewed mine on 12th July. No sign of points...


Oh dear. Sorry. I will check my account to see if I have the 2019-20 points to see if this is general.

I’ll look into it and report back next week.


No points for me either. Seems to be generic problem - a blockage somewhere in the system. I've unleashed a crack team to look it into this morning.

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Hendo
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Re: Points

by Hendo » 02 Dec 2019 12:38

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Lower West Renewed mine on 12th July. No sign of points...


Oh dear. Sorry. I will check my account to see if I have the 2019-20 points to see if this is general.

I’ll look into it and report back next week.


No points for me either. Seems to be generic problem - a blockage somewhere in the system. I've unleashed a crack team to look it into this morning.




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Lower West
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Re: Points

by Lower West » 02 Dec 2019 23:29

STAR Liaison
STAR Liaison
Lower West Renewed mine on 12th July. No sign of points...


Oh dear. Sorry. I will check my account to see if I have the 2019-20 points to see if this is general.

I’ll look into it and report back next week.


No points for me either. Seems to be generic problem - a blockage somewhere in the system. I've unleashed a crack team to look it into this morning.


Cheers. :D

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Re: Points

by STAR Liaison » 13 Dec 2019 09:30

No points for 2019-20 have yet been added but the aim is to have them added by early New Year.

If any STAR member feels the lack of these 20 points prevents them qualifying for a ticket purchase, e.g. Fulham away, please call the Ticket Office and they will sort it out.

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LWJ
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Re: Points

by LWJ » 13 Dec 2019 11:14

STAR Liaison No points for 2019-20 have yet been added but the aim is to have them added by early New Year.

If any STAR member feels the lack of these 20 points prevents them qualifying for a ticket purchase, e.g. Fulham away, please call the Ticket Office and they will sort it out.

I am 21 points off 3000. Reckon you can add an extra 1 for being a loyal star member before the free travel? :D

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Re: Points

by STAR Liaison » 13 Dec 2019 11:41

LWJ
STAR Liaison No points for 2019-20 have yet been added but the aim is to have them added by early New Year.

If any STAR member feels the lack of these 20 points prevents them qualifying for a ticket purchase, e.g. Fulham away, please call the Ticket Office and they will sort it out.

I am 21 points off 3000. Reckon you can add an extra 1 for being a loyal star member before the free travel? :D


Just ask. Tell 'em it's Christmas!


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Lower West
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Re: Points

by Lower West » 15 Dec 2019 18:57

STAR Liaison No points for 2019-20 have yet been added but the aim is to have them added by early New Year.

If any STAR member feels the lack of these 20 points prevents them qualifying for a ticket purchase, e.g. Fulham away, please call the Ticket Office and they will sort it out.


Thanks for chasing this up. Not effected by the lack of points.

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Lower West
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Re: Points

by Lower West » 16 Jan 2020 15:24

My account was credited with the STAR membership points for 19/20 on Tuesday. :)

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