by RoyalBlue »
11 Jun 2007 08:43
Silver Fox With the full backing of RoyalBlue I'd imagine?
Oh very droll!
If they can't stand the heat - get out of the kitchen!
Guess what, running a multi-million pound business isn't always easy and sometimes involves a bit of work to tackle problems in a sensible and effective manner. But then football isn't really a proper business is it. Due to the blind loyalty of most of its customers it can get away with far more than other businesses where there is proper competition for customers.
To avoid the 'nightmare' scenario cited, a letter sent to the registered address of the defaulting customer advising them that there is a problem with their payments and asking them to contact the club by a certain date to sort it out (normal business practice). Failure to respond results in season ticket being de-activated. No sympathy from me for anyone caught that way.
Trouble is, if I recall from previous threads, in some cases the club/its bankers seemed to be at fault themselves for not collecting payments that people had authorised!! Could that be why they really decided not to administer things themselves this season?