One Royal

[Sutekh]

Another big let down is that if you just rock up for games and don’t take out any subscriptions you don’t get any Loyalty points at all

[blythspartan]

Another big let down is that if you just rock up for games and don’t take out any subscriptions you don’t get any Loyalty points at all

That’s what I normally do these days and personally I am not fussed about loyalty points. I have lost loads from the past, but I can get tickets to all the games I want to attend even if that means sitting in with the home fans occasionally.

I get fans being upset, but it’s not like we’re riding high in the Champ and tickets are in high demand. Also, I have purchased tickets last minute from people on x before.

[MR. CYNICAL]

Another big let down is that if you just rock up for games and don’t take out any subscriptions you don’t get any Loyalty points at all

That’s what I normally do these days and personally I am not fussed about loyalty points. I have lost loads from the past, but I can get tickets to all the games I want to attend even if that means sitting in with the home fans occasionally.

I get fans being upset, but it’s not like we’re riding high in the Champ and tickets are in high demand. Also, I have purchased tickets last minute from people on x before.

Yes, seems a strange time to bring out a scheme like this, ie languishing in league one and with a general lethargy around regarding the fans. The place is barely half full at the best of times at the moment and as you say, you can generally get tickets to most games. I'm past caring too much about loyalty points also, especially after losing loads when the club revamped the scheme a couple of years ago. The club needs to appease the fans, not alienate them.

[katweslowski]

Yes, seems a strange time to bring out a scheme like this

Yes, I agree with that too. I am still in celebration mode now that the season is over and I am no longer being "forced" up to watch that rubbish. I am sick of it all so the idea now of trying to understand a whole new model, with lots of changes, talking about loyalty, access to more content, a club shirt etc... just leaves me feeling empty.

I am still struggling with the 12 month term situation when the season is measured ... as a season. So why are they forcing it to run like a calendar year and including a 3-month notice period. It just seems overly complex.

[Brogue]

Probably one of the biggest concerns that I’ve seen people complain about is the loyalty points for kids. So if you don’t go, you don’t get the points. With the number of Saturday 3pm games moved to midweek games, young kids can’t go because the game finished too late for them on a school night. If the parent goes on their own they get the points. Meaning the parent then starts accumulating more points than the child and puts them out of sync on the loyalty points and could mean over time they end up in different brackets. Making it harder for them to go to the big games together.

[Dirk Gently]

Probably one of the biggest concerns that I’ve seen people complain about is the loyalty points for kids. So if you don’t go, you don’t get the points. With the number of Saturday 3pm games moved to midweek games, young kids can’t go because the game finished too late for them on a school night. If the parent goes on their own they get the points. Meaning the parent then starts accumulating more points than the child and puts them out of sync on the loyalty points and could mean over time they end up in different brackets. Making it harder for them to go to the big games together.

Sounds like a reason to scan the kid's card and push the turnstile round before scanning your own card and going in.

[RoyalBlue]

Probably one of the biggest concerns that I’ve seen people complain about is the loyalty points for kids. So if you don’t go, you don’t get the points. With the number of Saturday 3pm games moved to midweek games, young kids can’t go because the game finished too late for them on a school night. If the parent goes on their own they get the points. Meaning the parent then starts accumulating more points than the child and puts them out of sync on the loyalty points and could mean over time they end up in different brackets. Making it harder for them to go to the big games together.

Sounds like a reason to scan the kid's card and push the turnstile round before scanning your own card and going in.

That's just boosted the midweek 'attendances' quite a bit!

[Dirk Gently]

Probably one of the biggest concerns that I’ve seen people complain about is the loyalty points for kids. So if you don’t go, you don’t get the points. With the number of Saturday 3pm games moved to midweek games, young kids can’t go because the game finished too late for them on a school night. If the parent goes on their own they get the points. Meaning the parent then starts accumulating more points than the child and puts them out of sync on the loyalty points and could mean over time they end up in different brackets. Making it harder for them to go to the big games together.

Sounds like a reason to scan the kid's card and push the turnstile round before scanning your own card and going in.

That's just boosted the midweek 'attendances' quite a bit!

I thought attendances were always quoted on "tickets sold" rather than bums on seats.

What it would do would be bugger up the monitoring of the numbers of people in each stand that they need for safety reasons (although I can't see any stands getting anywhere close to capacity while Leamball continues).

[Clyde1998]

Sounds like a reason to scan the kid's card and push the turnstile round before scanning your own card and going in.

That's just boosted the midweek 'attendances' quite a bit!

I thought attendances were always quoted on "tickets sold" rather than bums on seats.

What it would do would be bugger up the monitoring of the numbers of people in each stand that they need for safety reasons (although I can't see any stands getting anywhere close to capacity while Leamball continues).

Reading report a turnstile count fwiw.

[RG30]

Of the ST renewals, 30% have decided to take out a subscription. 2-3% Elite, 2-3% Plus and the rest is Core per Joe Jacobson on the latest Elm Park Royals podcast.

[Clyde1998]

Built with supporters in mind
Delivering One Royal has required significant work across a number of areas, including the Club’s new ticketing platform, payment systems, retail, food and beverage, streaming services, website development and supporter data integration.

Throughout the process, the Club has also engaged with supporter groups and fan media to help keep supporter experience at the centre of the project.

The result is a simple, supporter-focused and added-value service designed to improve the overall matchday and membership experience.

Why weren't supporters consulted?
We always value supporter feedback, but not every decision the club makes can be subject to consultation.

One Royal forms part of a long-term strategy to modernise our ticketing and membership offering, provide greater flexibility for supporters and create a more sustainable model for the future.

Ultimately, it was the club's responsibility to make a decision on the direction we felt was right.

That doesn't mean supporter feedback isn't important. Since launch, we've listened carefully to the questions and concerns raised, and that feedback has already helped shape elements of the rollout. It will continue to do so as One Royal develops over time.

Good to see they stuck with that notion fans were consulted for just under two weeks.

[Clyde1998]

Of the ST renewals, 30% have decided to take out a subscription. 2-3% Elite, 2-3% Plus and the rest is Core per Joe Jacobson on the latest Elm Park Royals podcast.

30% is incredibly poor given One Royal is basically all they're pushing.

[bluerinse]

Having read the recent article on One Royal, I get the impression the club is in a panic that few people are signing up for the new scheme. I think it is the wrong scheme at the wrong time. Having been a season ticket holder since 1974 I will not be renewing and will not bother attending matches. I think the club need to have a rethink or they will loose more supporters.

[Marcel]

Having read the recent article on One Royal, I get the impression the club is in a panic that few people are signing up for the new scheme. I think it is the wrong scheme at the wrong time. Having been a season ticket holder since 1974 I will not be renewing and will not bother attending matches. I think the club need to have a rethink or they will loose more supporters.

They can push their One Royal all they like but what really matters to most fans is what sort of entertainment is happening on the pitch.
Things were pretty dire last season product wise so perhaps they need to fix this before expecting people to part with their hard earned cash for more of the same.
Persisting with a largely unpopular manager and style of play is also not going to encourage many who drifted away and couldn’t be bothered towards the end of last season.

[RFC and England]

That's just boosted the midweek 'attendances' quite a bit!

I thought attendances were always quoted on "tickets sold" rather than bums on seats.

What it would do would be bugger up the monitoring of the numbers of people in each stand that they need for safety reasons (although I can't see any stands getting anywhere close to capacity while Leamball continues).

Reading report a turnstile count fwiw.

fwiw, Reading do not. It is a completely made up number.

[Clyde1998]

I thought attendances were always quoted on "tickets sold" rather than bums on seats.

What it would do would be bugger up the monitoring of the numbers of people in each stand that they need for safety reasons (although I can't see any stands getting anywhere close to capacity while Leamball continues).

Reading report a turnstile count fwiw.

fwiw, Reading do not. It is a completely made up number.

Based on what? Midweek games make this very obvious.

We had a reported figure of 8,404 for our game against Exeter in January and 548 were away fans. So 7,856 home fans, despite having roughly 9,000 season ticket holders

We had a reported figure of 7,955 for the same game in the 2024-25 season and Exeter brought 448 fans. So 7,507 home fans whilst having 8,069 season ticket holders (according to the accounts).

[RG30]

Reading Football Club is pleased to introduce One Royal Lite — a new low-cost annual membership designed to give more supporters access to Loyalty Points and priority ticket access.

Following supporter feedback and a review of the updated Loyalty Points structure, the club has reviewed ways to provide a more accessible entry point for supporters who may not want a Season Ticket or monthly subscription.

One Royal Lite has been created specifically for supporters who attend matches more casually, while still wanting to build Loyalty Points and access priority windows for high-demand fixtures.

What is included with One Royal Lite?

For just £10 per year, One Royal Lite members will receive:
6 Loyalty Points per match attended
£5 off their first ticket purchase each year
£5 off in the Fanstore when spending £25 or more
Access to priority ticket windows ahead of General Sale

How does Lite fit within One Royal?

One Royal was introduced to give supporters more choice in how they follow Reading FC, with different options available depending on attendance habits and preferred benefits.

Lite now provides an additional lower-cost entry point into One Royal, sitting alongside Essentials, Core, Plus and Elite.
While Lite members will receive Loyalty Points, Essentials members and above will continue to receive enhanced priority access within any selling criteria, alongside a wider range of ongoing benefits.

Why has the club introduced Lite?

The club understands some supporters felt attendance should still count towards Loyalty Points, even if they were not ready to commit to a monthly subscription or Season Ticket.

One Royal Lite has therefore been introduced to ensure there remains a flexible and affordable pathway for supporters to build Loyalty Points while still maintaining clear added value for subscribers within the wider One Royal structure.

Q: Why isn't One Royal Lite free?

One Royal Lite has been introduced as a low-cost membership option for supporters who want to build Loyalty Points and access priority ticket windows without committing to a monthly subscription.

The £10 annual fee helps us administer and maintain the scheme, while also providing members with benefits including Loyalty Points, a £5 ticket discount and a £5 Fanstore reward.

We believe it provides an affordable entry point into One Royal while continuing to offer added value to supporters.

Which One Royal option is right for me?

One Royal has been designed to give supporters a range of ways to follow Reading FC:
One Royal Lite – A low-cost annual membership for supporters who want access to Loyalty Points, priority ticket windows and member benefits.
One Royal Essentials – A monthly membership offering enhanced ticket access, Loyalty Points and additional member benefits.
One Royal Squad – Our junior membership for supporters aged 13 and under, which can be purchased separately or added to a Season Ticket or Core subscription.
One Royal Core – The monthly equivalent of a Season Ticket, with access to every home league fixture.
One Royal Plus – Everything included in Core, plus a range of enhanced benefits and rewards.
One Royal Elite – Our premium package, offering the highest level of benefits, experiences and rewards.
One Royal Digital – Designed primarily for international supporters, including RoyalsTV streaming, club content and member rewards
Season Ticket – The traditional upfront payment option for supporters who prefer to pay for the season in one transaction.

Supporters can compare all One Royal packages and benefits by clicking the link below.

https://www.readingfc.co.uk/news/2026/j ... yal-lite-/

[Silver Fox]

That's excellent news, from a personal point of view as the setup meant our kid wasn't going to get points, not that she really needs them that much. But more importantly it shows the club are willing to listen which everyone has been saying they don't do