Not immediately / automatically.LWJ wrote:When are these added to our accounts?
STAR Liaison wrote:Not immediately / automatically.LWJ wrote:When are these added to our accounts?
Tend to be done in batches on a monthly basis I believe. If you've waited more than six weeks contact membership@star-reading.org .

it's onlinemembership@star-reading.orgLWJ wrote:STAR Liaison wrote:Not immediately / automatically.LWJ wrote:When are these added to our accounts?
Tend to be done in batches on a monthly basis I believe. If you've waited more than six weeks contact membership@star-reading.org .
Cheers!WoodleyRoyal wrote:it's onlinemembership@star-reading.orgLWJ wrote:STAR Liaison wrote:
Not immediately / automatically.
Tend to be done in batches on a monthly basis I believe. If you've waited more than six weeks contact membership@star-reading.org .
Oh dear. Sorry. I will check my account to see if I have the 2019-20 points to see if this is general.Lower West wrote:Renewed mine on 12th July. No sign of points...
No points for me either. Seems to be generic problem - a blockage somewhere in the system. I've unleashed a crack team to look it into this morning.STAR Liaison wrote:Oh dear. Sorry. I will check my account to see if I have the 2019-20 points to see if this is general.Lower West wrote:Renewed mine on 12th July. No sign of points...
I’ll look into it and report back next week.
STAR Liaison wrote:No points for me either. Seems to be generic problem - a blockage somewhere in the system. I've unleashed a crack team to look it into this morning.STAR Liaison wrote:Oh dear. Sorry. I will check my account to see if I have the 2019-20 points to see if this is general.Lower West wrote:Renewed mine on 12th July. No sign of points...
I’ll look into it and report back next week.

Cheers.STAR Liaison wrote:No points for me either. Seems to be generic problem - a blockage somewhere in the system. I've unleashed a crack team to look it into this morning.STAR Liaison wrote:Oh dear. Sorry. I will check my account to see if I have the 2019-20 points to see if this is general.Lower West wrote:Renewed mine on 12th July. No sign of points...
I’ll look into it and report back next week.
I am 21 points off 3000. Reckon you can add an extra 1 for being a loyal star member before the free travel?STAR Liaison wrote:No points for 2019-20 have yet been added but the aim is to have them added by early New Year.
If any STAR member feels the lack of these 20 points prevents them qualifying for a ticket purchase, e.g. Fulham away, please call the Ticket Office and they will sort it out.
Just ask. Tell 'em it's Christmas!LWJ wrote:I am 21 points off 3000. Reckon you can add an extra 1 for being a loyal star member before the free travel?STAR Liaison wrote:No points for 2019-20 have yet been added but the aim is to have them added by early New Year.
If any STAR member feels the lack of these 20 points prevents them qualifying for a ticket purchase, e.g. Fulham away, please call the Ticket Office and they will sort it out.
Thanks for chasing this up. Not effected by the lack of points.STAR Liaison wrote:No points for 2019-20 have yet been added but the aim is to have them added by early New Year.
If any STAR member feels the lack of these 20 points prevents them qualifying for a ticket purchase, e.g. Fulham away, please call the Ticket Office and they will sort it out.
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